Select Recover Password underneath the login fields. Enter your email address to recover the account information. Please always check your SPAM folder in case the email was filtered.

Benchmark Advantage is a unique service available for some products. This includes:

1. Free Loaner when you send back the product for warranty.

2. Extended service for up to 2 years on selected products.

3. Free phone support for 1 year after purchase.

4. Free enrollment in to Benchmark University,

Please OPEN A SUPPORT TICKET and one of our support representatives will reply within 24 hours.

It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

We do not SPAM or harvest email addresses. All email addresses need to be subscribed to particular list. The best option is to click on the unsubscribe link on the bottom of the email you would like to be removed from.

We run discounts and promotions all year, so stay tuned for exclusive deals.

Yes. Call us at 866-342-7665 (8AM to 5PM ET, M-F)

Please call 866-342-7665 (8AM to 5PM ET, M-F)

We accept Purchase Orders from all Government, Schools and customers who have applied for Net30 terms. Please visit our Purchase Orders page in the Contact Us part of the website for additional information.

We accept all major credit cards, Paypal, 3rd Party financing and Purchase Orders.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

It depends on where you are. Orders processed here will take 2-4 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

Please call 866-342-7665 (8AM to 5PM ET, M-F)

My item is damaged or broken. Who should I contact?

Contact our customer service team immediately. Do not send the item back without contacting us first. 

My item has parts that are missing. How can I get them?

Contact our customer support as soon as you can. The missing parts will be sent to you. We will issue a full replacement, or a return will be issued.

How can I return an item?

We will issue a credit for merchandise that is unused and in original packaging within 14 days of purchase. 

Any defective merchandise can be exchanged within 30 days of purchase. 

The customer is responsible for return shipping of any returned items, some exclusions may apply. Please call us for exclusion information

Email sales@benchmarksupply.com to get the process started or you can call us at 866-342-7665