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- Our Return Policy
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DJI Care Maintenance Program Standard Service
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it within 30 days of the shipment date for a full refund or exchange.
To be eligible for a return or exchange, the item must be in the same condition as when you received it. It must also be in its original packaging with all original tags and labels attached.
To initiate a return or exchange, please contact our customer service team within 30 days of the shipment date. They will provide you with instructions on how to return the item. Please note that shipping charges are non-refundable, and customers are responsible for the cost of return shipping. However, if the item is defective, than we will cover the cost of shipping. Refunds will be processed back to the original form of payment within 5-7 business days of receiving the returned item.
All returns are subject to a 20% Restocking Fee.
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